This Privacy Policy explains how Skijack AS processes personal data when you visit our website skijack.com and when you are in contact with us. We are committed to processing your data in a safe and lawful manner, in accordance with the General Data Protection Regulation (GDPR) and applicable Norwegian data protection legislation.

Data Controller

Skijack AS is the data controller for the personal data described in this policy.

  • Company registration number: 919 199 520
  • Address: Postboks 114, Bekkelagshøgda, 1109 OSLO, Norway
  • E-mail: contact@skijack.com
  • Phone: +47 9097 8777

What personal data we process

Depending on how you use the website and how you interact with us, we may process the following data:

  • Contact details you provide yourself, such as name, email address and phone number when you fill out a form or contact us.
  • Technical information about your visit, such as IP address, browser type, device, which pages you visit and where you came from. This information is collected via cookies and tracking technologies, and only if you have consented to it.
  • Order and purchase information if you shop in our online store, such as name, delivery and billing address, email, phone number and purchase history.
  • Email address and subscription status if you sign up for our newsletter.

Purposes and Legal Basis

We process personal data for the following purposes:

  • Responding to enquiries. When you contact us, we use your information to respond to you and follow up on the matter. The legal basis is our legitimate interest in communicating with you, or, where relevant, the performance of a contract.
  • Statistics and improving the website. We use analytics tools to understand how the website is used so that we can improve it. The legal basis is your consent.
  • Marketing. We use tracking tools to measure the effect of advertising and to show relevant content. The legal basis is your consent.
  • Processing purchases and delivering orders. When you shop in the online store, we use your information to process the order, ship the goods and follow up on the purchase. The legal basis is the performance of our contract with you, and, for accounting purposes, a legal obligation.
  • Newsletter If you sign up, we use your email address to send you our newsletter. The legal basis is your consent, and you can unsubscribe at any time.

You can withdraw a consent at any time. This does not affect the lawfulness of processing carried out before you withdrew it.

Cookies

Our website uses cookies and similar technologies. A cookie is a small text file that is stored on your device when you visit the website.

We obtain consent before using cookies that are not strictly necessary for the website to function. This is done through our consent solution (Cookiebot). You choose which categories to accept, and you can change or withdraw your consent at any time by clicking [the “Change consent” link at the bottom of the page].

A complete and up-to-date overview of which cookies we use, what they do and how long they last can be found in our cookie declaration: https://www.skijack.com/cookies. This overview is generated and updated automatically by Cookiebot.

Analytics and Marketing Tools

If you consent to it, we use the following third-party tools on the website:

  • Google (Google Analytics og Google Ads). Used to collect statistics on how the website is used, and to measure the effect of our advertising. Google processes data on our behalf and may transfer data to the USA.
  • Meta Pixel (Facebook and Instagram). Used to measure the effect of advertising on Facebook and Instagram and to show relevant ads. For the use of the Meta Pixel, Skijack AS and Meta are joint controllers. Meta may transfer data to the USA.
  • Klaviyo. Used to manage our newsletter and email campaigns and to register which products you have viewed, so that we can tailor content and communication. Klaviyo processes data on our behalf and may transfer data to the USA.

These tools are activated only if you have given consent to the relevant categories (statistics and/or marketing) through our consent solution.

Transfer of Data Outside the EEA

Some of the services we use, such as Google, Meta and Klaviyo, mean that personal data may be transferred to the USA. Such transfers take place on a lawful basis, as these providers are certified under the EU–US Data Privacy Framework and/or rely on the EU Standard Contractual Clauses (SCCs).

Sharing of Data

We do not share your personal data with anyone other than:

  • Suppliers who process data on our behalf (data processors), for example providers of website, hosting, email and analytics tools. These are bound by data processing agreements.
  • Public authorities where we are legally required to do so.

How Long We Store Data

We store personal data for as long as it is necessary for the purpose for which it was collected.

  • Enquiries and email correspondence are stored for [specify period, e.g. up to 12 months] unless we have a reason to retain them longer.
  • Data from cookies is stored for the period stated in the cookie declaration.

Your Rights

You have the following rights when we process personal data about you:

  • The right to access the data we hold about you.
  • The right to have inaccurate data corrected.
  • The right to have data erased.
  • The right to restrict or object to the processing.
  • The right to data portability.
  • The right to withdraw consent.

To exercise your rights, you can contact us at contact@skijack.com. We normally respond within 30 days.

If you believe we are processing personal data in breach of the regulations, you can lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet). You can find contact information and guidance at www.datatilsynet.no.

Security

We have implemented technical and organisational measures to protect your personal data against unauthorised access, alteration, deletion and other unlawful processing.

Changes to This Privacy Policy

We may update this Privacy Policy in the event of changes to how we process personal data or changes in the applicable regulations. The current version is always available on this page, and the date of the most recent update is shown at the top.

Support

If you have questions about this Privacy Policy or how we process personal data, you can contact us:

  • E-mail: contact@skijack.com
  • Phone: +47 940 35 208
  • Address: Postboks 114, Bekkelagshøgda, 1109 OSLO, Norway